
Option 2: When an item arrives damaged and is insured, you can choose to file the insurance claim with the carrier.
#LADY SCHICK ELECTRIC SHAVER VERIFICATION#
Upon receipt and verification that the item is the same item sent and all necessary materials needed to file a insurance claim have been provided by the buyer, a refund will be issued within ten business days and we will handle any relevant insurance claims related to the damaged item. Return shipping is the responsibility of the buyer. Upon approval for return, you can then return the item and original packaging - damaged items being returned must be sent back with the original box & packaging as we may have to present those to the shipping carrier as part of our claim. Email those photographs to us for our review. Option 1: Photograph the damaged item from multiple angles, photograph the packaging the item arrived in to include the box. If your item arrives damaged and is insured you have two options. To prevent fraud, many items will require a signature and photo identification from the named buyer. Most items we ship are sent fully insured.
#LADY SCHICK ELECTRIC SHAVER FULL#
Once the item is received back, verified and approved, a full refund, to include original shipping, will be issued. If we agree with your findings, we will change the item profile as return so you may initiate a return of the item using our standard return merchandise portal.

Regardless, we take these issues seriously and will review each claim on a case by case basis. We sell pre-owned vintage and antique merchandise and this type of merchandise, unless mint condition, will always have some wear. We strive to make complete and accurate descriptions, but we do sometimes make mistakes.

Our contact information can be found below. If you received an item not as described, whether the item qualifies under our general store return policy or is sold as is no return, please contact us via email and include a copy of your order receipt along with a detailed description from you of what we missed and any relevant photographs of the missed issues. Most items we sell are fully insured and ship USPS so please refer to our damaged item policy below if that is the reason for your return. If your item is found to be not as described please read further down. Items purchased with any discount code, again, may be returned under our standard return policy.īecause most of the items we sell are one off, or unique for our store, we do not offer replacements or exchanges. Items on sale may be returned under our standard policy as noted above.

Our standard return policy lasts for 14 days and the clock starts on the item scan showing delivered by the applicable carrier.
